Thursday, 31 January 2013

Windows 8 Pro Upgrade - Failure to configure updates

Windows 8 ... Its pretty.  Thats about it.  Its just nice to look at, I am not sold on the idea.

One of our clients did a very clever thing... He went and bought a few notebooks from some website all with just Windows 8 versions on them.

Now as you know Windows 8 is the equivalent to previous OS release home editions.

Should be easy right ... Its just a simple upgrade to Pro.


Turns out it was a preloaded service and software issue.

Damn manufactures that load all kinds of crap on computers before clients purchase them.  Nobody ever uses their "built-in" applications in anycase!

Note to manufactures.  Do what your supposed to do and SELL the computers, stop trying to be "market leaders" by adding extra software, services etc to computers.  All you are doing is slowing down machines and wasting hard drive space.

Phew.. blowing off some steam :)


Manufacturer:  Lenovo

When upgrading from Windows 8 to Windows 8 Pro you get an error saying "Failure to configure updates... Reverting changes".  Machine reboots about 3 times and tries every single time to configure the update and then reverts again.

Afterwards when you get to log into the machine it advises that the extra features were not installed for Windows 8... (Thank you for stating the obvious Microsoft)

What was done to resolve the issue

  • Press Windows key + R
  • Type "services.msc" in the Open box and click OK
  • Locate the service called "Nalpeiron Licensing Service"
    • Right click this service and stop it
    • Switch the service to Manual
  • Try to Install the extra features again to upgrade to Windows 8 Pro

In my case I just disabled the service and uninstalled Nitro PDF

Thank you Lenovo StinkPad for an interesting waste of my time.

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